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Located in the heart of Kew, Richmond, we offer a wide range of professional beauty and nail treatments, including luxury facials, relaxing body massages, Korean lash lifts, eyelash extensions, waxing, threading, semi-permanent make-up (PMU), manicures, pedicures, BIAB and nail extensions.

Our qualified and fully insured team is dedicated to delivering high-quality treatments with care, expertise and attention to detail, ensuring a warm and relaxing experience for every client.

We look forward to welcoming you to Kew Beauty!

\"Your Beauty. Our Mission!”

"}},"privacyPolicy":"

Kew Beauty Studio & Academy

Last Updated: 27 October 2026

At Kew Beauty Studio & Academy, we respect your privacy and are committed to protecting your personal information in accordance with UK data protection legislation.

1. Who We Are

Kew Beauty Studio & Academy is operated by KEW BEAUTY STUDIO AND ACADEMY LIMITED.

Address: 103–104 North Road, Kew, Richmond, TW9 4HJ.

For privacy enquiries, please contact us through our Contact Us page.

2. Information We Collect

We may collect your name, contact details, appointment history, consultation forms, relevant medical information, allergies, medications, treatment records and photographs.

For Semi-Permanent Make-Up (PMU), we may also record pigment details, patch test results, healing progress and before-and-after photographs where necessary for treatment records.

Our website may collect technical information, including IP addresses and cookie data.

3. How We Use Your Information

We use your information to:

* Manage appointments and communicate with clients.

* Provide safe and professional treatments.

* Maintain consultation, treatment and PMU records.

* Process payments and meet legal obligations.

* Respond to enquiries and resolve complaints.

* Send promotional communications where permitted by law.

Treatment photographs will only be used for advertising or social media with separate permission.

4. Legal Basis for Processing

We process personal information where necessary to provide our services, comply with legal obligations, pursue legitimate interests or where valid consent has been obtained.

Health information is processed only where an appropriate additional condition under UK data protection law applies, including explicit consent where applicable.

5. Data Protection & Security

We take appropriate measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Client records are accessible only to authorised individuals for legitimate business purposes.

6. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted booking, payment, website or IT service providers where necessary and legally permitted, or where required by law.

Where personal information is transferred outside the UK, appropriate legal safeguards will be applied.

7. Cookies & Website Analytics

Our website may use essential cookies for functionality and optional cookies for analytics or marketing.

Where required by law, optional cookies will only be used with your consent. You can manage your preferences through the cookie controls available on our website.

8. Data Retention

We retain personal information only for as long as necessary to provide treatments, maintain records, resolve complaints and meet legal, licensing or insurance requirements.

Retention periods depend on the type of information and applicable obligations, including those relating to PMU.

9. Your Privacy Rights

Under UK data protection law, you may have rights to access, correct, erase or restrict the processing of your personal information, object to certain uses and withdraw consent where applicable.

If you have any questions or concerns about your personal information, please contact us directly through our Contact Us page. We will be happy to assist and address your concerns.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements or data protection practices.

The latest version will be available on our website.

⸻

Kew Beauty Studio & Academy

Your Beauty, Our Mission!

","consentForm":"

Client Consultation & Treatment Consent

Kew Beauty Studio & Academy

Your health, safety and satisfaction are important to us. Please read the following information before booking your appointment.

1. Health & Medical Information

Clients must inform their therapist of any relevant medical conditions, allergies, medications, pregnancy, skin sensitivities, infections or previous reactions before treatment.

Failure to disclose relevant information may affect treatment safety and results. Additional health information may be required for PMU treatments.

2. Treatment Consent & Results

Treatment results may vary depending on individual skin, nail and lash conditions.

For PMU, colour, shape and pigment retention may change during healing. A touch-up may be recommended.

Clients are encouraged to discuss their expectations, ask questions and raise any concerns before treatment begins. Consent may be withdrawn at any time.

3. Allergies & Patch Testing

Beauty and PMU treatments may occasionally cause irritation, sensitivity, allergic reactions or other complications.

Patch tests are required where specified by product instructions, insurance requirements or salon policy.

A negative patch test does not guarantee that a reaction will not occur.

4. Aftercare & Client Responsibility

Clients should follow all aftercare instructions provided.

Damage caused by picking, pulling, improper removal, accidental damage, misuse or incorrect aftercare is not covered by our complimentary repair guarantee.

For PMU, proper healing and aftercare are important for pigment retention and treatment results.

If a concerning reaction occurs, please seek appropriate medical assistance.

5. 5-Day Nail & Eyelash Guarantee

Complimentary corrections are available for application-related issues with Gel Polish, BIAB, Acrylic Nails and Eyelash Extensions reported within five days of treatment, supported by a photograph.

Normal wear, accidental damage, natural lash shedding and incorrect aftercare are excluded.

PMU is not covered by this guarantee. Statutory consumer rights remain unaffected.

6. Refunds & Treatment Concerns

Clients are encouraged to check their treatment results before leaving the salon.

Refunds are not normally offered for changes of mind or satisfactorily completed treatments.

If an issue arises, please contact us promptly so we can assess the concern and offer an appropriate solution in accordance with UK consumer law.

7. Booking & Treatment Consent

Please review this information before booking your appointment.

Booking an appointment does not replace any required consultation, health assessment, patch test, parental consent or treatment-specific consent.

PMU clients must complete a separate consultation and consent process before treatment.

If you have any medical conditions, allergies or special concerns, please contact us before your appointment or discuss them with your therapist before treatment begins.

Your personal information will be handled in accordance with our Privacy Policy.

⸻

Kew Beauty Studio & Academy

Your Beauty, Our Mission!

","termsAndConditions":"

Kew Beauty Studio & Academy

Welcome to Kew Beauty Studio & Academy. Please read our Terms & Conditions before booking to ensure a pleasant experience for everyone.

1. Bookings & Payment

No deposit is required. Payment is due upon completion of your treatment. Please provide accurate contact details when booking.

Treatment packages and gift vouchers are subject to their own payment conditions.

2. Arrival & Punctuality

Please arrive 5–10 minutes early. Arrivals more than 10 minutes late may result in a shortened or rescheduled treatment, depending on availability.

3. Cancellation & Rescheduling

We kindly request at least 24 hours’ notice for cancellations or rescheduling. Repeated late cancellations or missed appointments may affect future bookings.

4. Minors & Students

Clients under 18 may require parental or guardian consent. Age restrictions apply to certain treatments in accordance with safety, insurance and legal requirements.

5. Consultation & Consent

Consultation and treatment-specific consent may be required before treatment, particularly for Semi-Permanent Make-Up (PMU).

Clients must disclose relevant medical conditions, allergies, medications, pregnancy and previous reactions before treatment.

6. Treatment Packages

Packages are payable in advance, valid for six months from purchase and non-transferable without prior agreement.

Cancellation and refund requests will be considered in accordance with applicable consumer rights.

7. Gift Vouchers

Gift vouchers are valid for six months from purchase unless otherwise stated. Remaining balances may be used before expiry.

Vouchers cannot normally be exchanged for cash. Statutory rights remain unaffected.

8. Personal Belongings

Please take care of your belongings. We are not responsible for loss or damage unless caused by our negligence or where liability cannot legally be excluded.

9. 5-Day Nail & Eyelash Guarantee

We kindly ask clients to check their treatment results before leaving the salon.

If Gel Polish, BIAB, Acrylic Nails or Eyelash Extensions develop application-related issues within five days, please contact us with a photograph.

We offer complimentary repairs or corrections where the issue results from our application technique.

Accidental damage, misuse, normal wear and tear, natural lash shedding and incorrect aftercare are excluded.

This guarantee does not apply to PMU. Statutory consumer rights remain unaffected.

10. Patch Testing & Safety

Patch tests may be required for lash, brow, PMU and other treatments in accordance with product instructions, insurance requirements and salon policy.

Please disclose any allergies or sensitivities. Treatments may be declined or postponed for reasonable health or safety concerns.

11. PMU Treatments & Touch-Ups

PMU results vary depending on skin type, healing, pigment retention and aftercare. Colour and appearance may change during the healing process.

A touch-up may be recommended and may incur an additional charge, which will be explained before treatment.

Clients must follow the aftercare instructions provided and attend any recommended follow-up consultation.

12. Privacy & Personal Information

Your personal and treatment information is handled in accordance with UK data protection legislation.

Please see our Privacy Policy for further details.

13. Refunds & Treatment Concerns

Please check your treatment results before leaving the salon and raise any concerns promptly.

Refunds are not normally offered for satisfactorily completed treatments or changes of mind.

If a treatment-related issue arises, we will review it and offer an appropriate correction or repeat treatment where applicable.

Any statutory rights to a price reduction or refund under the Consumer Rights Act 2015 remain unaffected.

14. Promotions & Special Offers

Offers are subject to availability and stated conditions and cannot normally be combined.

Changes to future promotions will not affect existing confirmed purchases or statutory rights.

15. Right to Refuse Treatment

We may refuse or discontinue treatments for reasonable health, safety or behavioural concerns, in accordance with applicable equality legislation.

Abusive or disrespectful behaviour will not be tolerated.

⸻

Thank you for choosing Kew Beauty Studio & Academy.

Your Beauty, Our Mission!

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